If your website stores customer information — names, emails, order history, anything a contact form collects — the country those records sit in determines which privacy law governs them. Held in Canada, that is PIPEDA. Held in the United States, your customers' data is subject to US law regardless of where your business operates.
This matters more than most hosting pages suggest, and it is routinely obscured. A great many hosts advertise "Canadian hosting" while the servers are in Virginia or Oregon — the Canadian part is a billing address.
So here is our commitment rather than a slogan: we tell you the specific data centre your site will sit in, in writing, before you sign up. If Canadian residency is a requirement for your business, say so when you ask and we will confirm plainly whether we can meet it for your plan — rather than implying it and leaving you to assume. Ask every other host you are considering for the same thing in writing. The ones that will not put it in writing have told you something useful.
The renewal-price trick
The standard shared-hosting model is an introductory rate that roughly triples on renewal. $3.95/month becomes $12.95/month in year two, and the discount only ever applies to a long prepaid term. It is not a scam exactly, but it means the advertised price is not the price.
Our pricing is the same in month one and month thirty. It is higher than the headline number on a discount host, and it is lower than what most of them charge on renewal.
Backups you have actually tested
Backups run daily and are retained for thirty days, with one-click restore. We also perform periodic test restores, which is the part most providers skip. A backup nobody has ever restored is not a backup, it is a hope — and the moment you find out is the worst possible moment.
Malware cleanup is included on every plan rather than billed as an emergency call-out. If a site gets compromised we restore from a clean backup, patch whatever was exploited, and tell you plainly what the entry point was. An out-of-date plugin is the answer roughly nine times in ten.
Migration is free, and it is not disruptive
We copy the site, stand it up on a staging URL, and let you confirm it works before anything changes. Only then do we switch DNS. Done that way there is no expected downtime, and if something is wrong you find out on a URL nobody else is looking at.
There is no charge for this and no contract afterwards. Hosting is month-to-month, and if you leave we hand over a full export rather than making it difficult.